Guarantees

Since our inception, we have been creating the ideal web design and development service and hosting experience, and platform with one common goal: to maintain a reliable service. Based on our historically robust infrastructure, we are proud to guarantee that our uptime will never drop below 99.9%*. A guarantee based on reality... who would have thought?!

Service Quality Guarantee
We guarantee that we'll provide quality service, specifically:

99.9% Uptime Guarantee If Samiei Solutions fails to provide the promised 99.9% uptime, we will credit your account with a month's hosting costs, as we guarantee an impressive minimum network uptime of 99.9%.	Money Back Guarantee Your satisfaction or your money back! If you decide to cancel your account at anytime Samiei Solutions will refund you for the remainder of your term.
Real People We guarantee that you will be able to reach us and speak with a real human being, someone who speaks English and can answer your questions, fix your problems and help you resolve your issues	24/7 Phone & Email Suppport And when you do contact us, we'll answer your email quickly (e-mail response times generally are under 20 minutes) and pick up the phone quickly (our average hold time is under 3 minutes).